We are a family owned business with deep Lancaster County roots. More than 80 years ago, local farmers turned to Harry and Robert Hess for insurance advice. Harry and his son, Robert, helped local farmers to organize and manage mutual insurance companies to insure their farms, homes and crops around Mastersonville.
As Lancaster County has grown, so have we. We still provide farm insurance, but we also offer coverage for homes, autos and businesses. We fill the need for life, disability, accident and health insurance, including dental, Medicare Advantage and Supplement plans.
We haven’t gone far but we’ve come a long way. We outgrew the small office behind the general store in Mastersonville in 1999 and moved into our present building, a beautifully repurposed barn. Harry and Robert worked with pens and carbon paper. Today, we place coverage electronically directly on the company websites.
Some things haven’t changed. We’re still a family business. We still value long term relationships. We still try to serve our community. We are still committed to the core values of a simpler time.
Timeline
Local farmers, Harry & Robert Hess, turned to advice about insurance and started the company. They helped local farmers to organize and manage mutual insurance companies to insure their farms, homes and crops around Mastersonville.
The agency outgrew the small office behind the general store in Mastersonville & moved to our present building, a beautifully repurposed barn. The Historic Preservation Trust of Lancaster County, awarded the agency one of its annual C. Emlen Urban Awards for excellence in historic preservation.
Who We Are
By day, we’re dedicated insurance professionals, helping the folks in central Pennsylvania protect the things and people who are important to them with auto, home, business, life and health insurance. When we’re not in the office, we’re in our neighborhood schools, churches, sports and other associations that support our communities.
Our Values
We treat our clients, employees and suppliers with respect.
We require complete honesty, integrity and professionalism in everything we do.
We live up to our commitments.
We guard and conserve our clients’ resources as we guard our own.
We give our best at all times.
We reflect our values in the way we live our lives, serve our customers and give back to the community.
Steve and Corey Faus, the fourth and fifth generations.
