Zach Caruso is always helpful and efficient in answering my many questions and tailoring the solutions to my needs.

Hazel G., customer since 2016

2019-12-18T14:49:04-06:00

Hazel G., customer since 2016

Zach Caruso is always helpful and efficient in answering my many questions and tailoring the solutions to my needs.
"Trevor did a wonderful job of handling our needs with both Auto and Home. He explained everything very well."

Gerald B., customer since 2019

2019-08-30T23:08:14-06:00

Gerald B., customer since 2019

"Trevor did a wonderful job of handling our needs with both Auto and Home. He explained everything very well."
"Always handles our questions and claims promptly and thoroughly. Very easy to work with."

Customer since 2000

2019-08-30T23:00:15-06:00

Customer since 2000

"Always handles our questions and claims promptly and thoroughly. Very easy to work with."
"Stays on top of things; offering suggestions to improve coverage and protect my assets"

Customer Since 1994

2019-08-30T22:54:34-06:00

Customer Since 1994

"Stays on top of things; offering suggestions to improve coverage and protect my assets"
"Honestly you gave me options for my custom situation that I had trouble finding other places. That was very helpful!"

Luke W., customer since 2018

2019-08-30T23:08:40-06:00

Luke W., customer since 2018

"Honestly you gave me options for my custom situation that I had trouble finding other places. That was very helpful!"
"I'm happy with the professionalism of your staff and appreciate working with Lisa. Thanks for the caring interest in my insurance needs."

Customer since 2006

2019-08-30T22:57:19-06:00

Customer since 2006

"I'm happy with the professionalism of your staff and appreciate working with Lisa. Thanks for the caring interest in my insurance needs."
"Great service, great insurance for all ages from 20 yrs to 60 yrs still great."

Curvin R., customer since 1995

2019-08-30T22:58:46-06:00

Curvin R., customer since 1995

"Great service, great insurance for all ages from 20 yrs to 60 yrs still great."
Jenna Strayer has always been responsive to my questions and needs.

Kenneth H., customer since 2016

2019-12-18T14:47:40-06:00

Kenneth H., customer since 2016

Jenna Strayer has always been responsive to my questions and needs.
"Hess provides excellent customer service."

Barry F., customer since 2004

2019-08-30T22:55:24-06:00

Barry F., customer since 2004

"Hess provides excellent customer service."
"Prompt service when I am doing a building permit app & need a certificate of insurance I usually have it in minutes of the request. Keep it up"

Elmer Z., customer since 2002

2019-09-13T07:16:16-06:00

Elmer Z., customer since 2002

"Prompt service when I am doing a building permit app & need a certificate of insurance I usually have it in minutes of the request. Keep it up"
"Hess Agency has handled our home & auto policies for 25 years. We started a remodeling business 6 years ago & now they handle our commercial needs. I'm very happy with all they've done for us."

Duane G., customer since 1994

2019-10-21T06:27:26-06:00

Duane G., customer since 1994

"Hess Agency has handled our home & auto policies for 25 years. We started a remodeling business 6 years ago & now they handle our commercial needs. I'm very happy with all they've done for us."
"Used Hess Agency for 20 years. Car, home, atv, cycle, & boat insurance and treated very well, were timely, & always got the insurance I needed!"

Gregory B., customer since 2003

2019-08-30T23:11:48-06:00

Gregory B., customer since 2003

"Used Hess Agency for 20 years. Car, home, atv, cycle, & boat insurance and treated very well, were timely, & always got the insurance I needed!"
"Steve Faus is very knowledgeable in the Insurance Business, like seeing an old friend, who I totally trust in his advice"

Richard A., customer since 2014

2019-08-30T22:56:51-06:00

Richard A., customer since 2014

"Steve Faus is very knowledgeable in the Insurance Business, like seeing an old friend, who I totally trust in his advice"
"The Hess Agency has been my company since 1983, they're always friendly and courteous when I call, nothing but excellent service from them."

Cheryl K., customer since 1983

2019-08-30T22:58:24-06:00

Cheryl K., customer since 1983

"The Hess Agency has been my company since 1983, they're always friendly and courteous when I call, nothing but excellent service from them."
You were so helpful when I had my accident. You covered all my expenses concerning the accident. I was so thankful that I had good coverage and such thoughtful agents to work with. Mentally it was a relief.

Customer since 2008

2019-12-18T14:46:53-06:00

Customer since 2008

You were so helpful when I had my accident. You covered all my expenses concerning the accident. I was so thankful that I had good coverage and such thoughtful agents to work with. Mentally it was a relief.
Working with Sherri Seiders is always a pleasure and she takes care of what I need right away.

Customer since 2004

2019-12-18T14:46:11-06:00

Customer since 2004

Working with Sherri Seiders is always a pleasure and she takes care of what I need right away.
"As a realtor, I recommend the Hess Agency to my clients as the coverage is great, rates are low & the staff is very friendly and knowledgeable!"

Nathan S., customer since 2011

2019-09-13T07:11:23-06:00

Nathan S., customer since 2011

"As a realtor, I recommend the Hess Agency to my clients as the coverage is great, rates are low & the staff is very friendly and knowledgeable!"
"The agents were helpful and pleasant when I called asking for help/info."

Customer since 2002

2019-08-30T22:55:01-06:00

Customer since 2002

"The agents were helpful and pleasant when I called asking for help/info."
"Super welcoming and friendly!"

Customer since 2018

2019-08-30T22:56:28-06:00

Customer since 2018

"Super welcoming and friendly!"
"Professional, knowledgeable, accomodating & friendly staff. Offers different insurance options to choose the best provider, coverage & price."

Patricia T., customer since 2016

2019-08-30T23:01:51-06:00

Patricia T., customer since 2016

"Professional, knowledgeable, accomodating & friendly staff. Offers different insurance options to choose the best provider, coverage & price."
I have been doing business with the Hess Agency for over 30 years and have received exceptional service and quality insurance at the best prices. Business, Home & Auto.

Kenneth S., customer since 2004

2019-12-18T14:45:37-06:00

Kenneth S., customer since 2004

I have been doing business with the Hess Agency for over 30 years and have received exceptional service and quality insurance at the best prices. Business, Home & Auto.
"We have always had quick responses when filing a claim."

George M., customer since 1995

2019-08-30T23:02:42-06:00

George M., customer since 1995

"We have always had quick responses when filing a claim."
I appreciate the prompt service I get whenever I call the office. An agent always seemed to be available to answer my questions.

Crystal H., customer since 2013

2019-12-18T14:44:51-06:00

Crystal H., customer since 2013

I appreciate the prompt service I get whenever I call the office. An agent always seemed to be available to answer my questions.
Enjoy working with Lisa True. She is very prompt in answering our questions or concerns via phone or e-mail.

John D., customer since 2014

2019-12-18T14:48:27-06:00

John D., customer since 2014

Enjoy working with Lisa True. She is very prompt in answering our questions or concerns via phone or e-mail.
"You were prompt...and thorough and took care of a title matter quickly."

Customer since 2015

2019-08-30T23:04:20-06:00

Customer since 2015

"You were prompt...and thorough and took care of a title matter quickly."
"Let’s just say I have no reason to change for the last 28 years."

Clair L., customer since 1991

2019-08-30T23:01:08-06:00

Clair L., customer since 1991

"Let’s just say I have no reason to change for the last 28 years."

Claims

claimpic

Your policy is only as good as the company that stands behind it. That’s why we represent insurance organizations that have well-earned reputations for financial stability and fair and prompt claims payment.

One caution about claims. Sometimes, it might not be in your best interest to submit a claim to the company. In case of a serious loss, by all means, get help immediately. Otherwise you should probably talk with us first.

CompanyClaimPhone
Acuityplus(800) 242-7666
Aegisplus(855) 790-0550
Erie(800) 458-0811
Foremostplus(800) 527-3905
Frederick Mutualplus(800) 544-8737
Goodvilleplus(717) 354-4921
Hagertyplus(888) 220-9565
Hartfordplus(800) 327-3636
Lititz Mutual(855) 725-5642
Millers Mutual(800) 745-4555 #2
Progressiveplus(800) 758-0943
Reamstown Mutual(888) 764-7262
Tuscarora Wayne(570) 746-1515
Westfield(866) 937-2663
Windsor-Mount Joy(800) 233-0228
We give our best at all times. We treat our clients, employees, and suppliers with respect.
We guard and conserve our clients' resources as we guard our own. We live up to our commitments.